The Aqueduct Challenge

We invite you to enter the 2019 Aqueduct Appointment Adherence Challenge, and will equip you with the Aqueduct toolset — at no cost — to help you achieve your goal. Be among a select group of three eligible facilities to compete for prizes, and serve as the role model for promoting patient adherence!

Eligibility Criteria

1. Have a diverse patient population with high no-show rates

2. Committed to tracking the appointment attendance status of at least 50 patients

3. Willing to budget up to $75 per patient as rewards for their on-time behaviors

4. Able to start the 6-month implementation by January 2019


– Present your case study at NACHC 2019 Community Health Institute & EXPO
– One-year complimentary subscription to Aqueduct (a $30,000+ value)

Key Dates

Deadline for registration: Oct 31, 2018
Announcement of finalists: Dec 01, 2018
Duration of competition: Jan to Jun 2019
Announcement of winner: Aug 2019

How will the winner be determined?

The judging process will take into account a number of factors, including the magnitude of the reduction in no-show rates, the time it takes to achieve that reduction, and the sustainability of the decreased no-show rate once it is achieved.

Is the $75 incentive budget per patient a requirement?

Not at all, you can also choose non-monetary incentives such as preferred appointment slots or a desirable packing spot for your patients. In addition, you can use raffle and other probability-based prizes to stretch a budget. You get to decide what’s most attractive to your patient population.

Not able to enter the competition but ready to start exploring how Aqueduct can help your clinic? Get started with the Project Planner, or give us a call.